Richmond Council is now maintaining a “keyholder” registry for any premises with alarms. If you have any questions, please read this document on the Council’s website or contact:

Residential premises

If you have an audible intruder alarm at your house, and would like to register contact details with us, you can email residentialeh@richmond.gov.uk, phone on 8891-7800 or 8891-1411 ext 4451, or write to the Residential Team, Richmond Council, Room 118, The Civic Centre, 44 York Street, Twickenham, TW1 3BZ.

Commercial premises

For commercial premises, please call 8891-7994, email commercialeh@richmond.gov.uk or write to Commercial Environmental Health, 7B Parkshot, Richmond, TW9 2RT.

– Steve Davis, Sergeant in charge of the St Margarets & Twickenham North Safer Neighbourhoods Team